Event Card Video, Event Details Page Video stuck in processing

Hi, When I uploaded 2 videos in the Event Card Video, and Event Details Page Video section of a new In-App Event, both are showing processing for a long time. I'm trying to upload videos for the first time in an in-app event, is it normal to take longer time on video processing? The video dimension is 1920x1080 with 30fps for the event card video, and 1080x1920 with 30fps for the event details page video.

Please let me know if you have any tips.

Event Card Video, Event Details Page Video stuck in processing
 
 
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